Two of the best examples of how E-learning is being used in the post-bubble, post-recession world can be found at Blue Cross/Blue Shield of Massachusetts and the Maryland Transit Administration.
Both organizations face regulatory regimes that evolve frequently and grow in complexity. Both are relative newcomers to E-learning, having implemented their first coherent services two or three years ago. Both are using E-learning to let the workforce get more done. And interestingly, managers at both say they could go back to all-manual training if they had to. They’d just have to give up thousands of hours of productivity gains.
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