With increasing frequency, employees (called “crewmembers”) at JetBlue Airways are being asked to fulfill some of their training requirements online. The aviation industry is policy-intensive, and airline employees – everyone from flight attendants, to pilots, to customer service and ground crew personnel – are required to update their training each year on certain regulatory topics. To meet these requirements, JetBlue employs a blend of classroom instruction, on-the-job training, and eLearning.